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Recently, I decided that I would return to MDG to finance a tablet and an Xbox One X. My tablet is great BUT I am honestly really unhappy about my decision to get the Xbox One X from MDG. If you purchase the Xbox One X from MDG they sell you another controller which is good BUT they screw you by technicality. The Xbox One X comes with a game the sales reps tell you BUT they do not tell you that it is only a PREVIEW edition of a game. Not a FULL game. It totally sucks that you end up financing a $700 Xbox One X that doesn't come with any FULL game to play. I still haven't opened it because I am just that unhappy about the lack of product knowledge on MDG's part.
* MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I should start with QuiBids is a great idea, and definitely from a financial standpoint it could be quite popular. However, the advertising that QuiBids is doing is quite inaccurate. When I decide to join something that offers me the chance of brand name goods - then I want BRAND NAME goods. Another issue that I found horrible when you join you're automatically charged. I didn't notice anywhere that I'd be charged simply to join. I know that a lot of places are doing that since it's been successful for other businesses. I'm already going to be shopping with you, but you're charging me just to see what you're selling. Actually stock Apple products - then come back to me, and I'll gladly sign up.
Hi James. We are sorry to hear that this is the impression you've had with us. Please know that we do offer all sorts of brand named items. For example, you can find our Apple category in the QuiBids Store here: http://quibids.com/en/browse-2352-electronics/?brand=2
When viewing items in the QuiBids Store, you can see which ones are currently appearing in auctions. Just find the item you want to bid on, click on it to go to its product page, then select the upcoming auctions to add to your watchlist. You can also buy directly from the QuiBids Store and get free bids with your purchase.
Also keep in mind that if an item you are looking for is not currently showing up in auctions, come back and check again later.
We are also sorry to hear that you weren't aware of the starter bid pack purchase when you were entering your credit card info. On the card entry screen, it states that you are entering your info for the Starter Bid Pack (100 bids for $60 - $0.60 per bid). This purchase is not required to view auctions. You don't even need an account to see what is currently up for auction.
With that said, we are more than happy to assist with a refund for your unused bids. Just reach out to us at support@QuiBids.com and we'll take care of you.
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Thank you for your review. A Customer Service ticket (2363092) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
The bundle does include a FULL game. It should be a download card in the box.