I ordered a pair of shoes, a really cute coat and some sweet lingerie. I noticed that the processing time was taking longer than expected. So i contacted the customer service. I got an answer within 24 hours. They told me some of my products were out of stock but they could give me the exact date it would be in stock again and asked me if i would wait for the order to be complete. I agreed. And as they said my order got shipped out and i got all of my stuff.