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James G.

Contributor Level

Total Points
83

1 Review by James

  • Lazada

11/8/15

Soo I ordered in lazada a motherboard with a intel processor and luckily my order arrived 2 days earlier and I was happy for that so I tried to order again. I ordered a graphics card, hard drive and a ram. But this Time my items was delivered when i was not home(LBC delivery). So LBC returned my ordered items to lazada. I contact lazada to redeliver but they said its considered a refund even i was not asking a refund and it was a wrong timing. The credit card that I used is now closed. Now I'm thinking how will I get my money back because the total cost of my order is around 13K. Lazada if its still possible to just cancel the refund and just redeliver my order, that would be great because if you refund my order and gave the money to me, I would just buy the same items in lazada.ph and that would be a hassle to you and to me but if you just redeliver that would be much easier because you just need to REDELIVER not go through packaging and confirmation and other hassle work. If Lazada accept my redeliver request, that will prove Lazada has a great customer service and I will still buy at Lazada. Pls accept my redeliver request for me not to open another bank account to just get my refund. Let me know if Lazada accepted my request of redeliver or if not let me know if there are other ways of getting my refund money by not opening another bank account. This is the items that needed to be reshipped ORDER # ******* ORDER # ******* ORDER # *******. My phone number *******0405 my email *******@yahoo.com.ph

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Lazada P. – Lazada Rep

Hi, James. As we can see, these transactions were all refunded and reversed back to your account since Nov. 9,2015. Thus, can not be processed for re-delivery. We suggest that you may just re-order the items you like. By the way, we'll be having our TWO BIGGEST SALE this year, happening on 11/11 and 12/12. Where you can enjoy discounts up to 95% off on selected items. Click this link for more info.: http://bit.ly/OnlineREvolutionPH. And check out this link to join Lazada's event http://on.fb.me/1KWJN2e Happy Shopping!

James Has Earned 3 Votes

James G.'s review of Lazada earned 3 Very Helpful votes

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