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James D.

Contributor Level

Total Points
84

1 Review by James

  • Web.com

4/21/14

I ordered there hosting because it stated $0.50 per month for basic hosting so i signed up. First of all they have a horrible admin control panel and no standard cpanel hosting. Secondly the same day I ordered for 5 days in a row including the weekend i received 5 or more calls a day! When I finally answered the saleswoman aggressively tried to sell me a junk service that does not even come close to applying to my website I kept saying NO! And she kept going really Rude! Then 2 weeks go by and I check to see when my next payment is do and then I find the $0.50 was a 1 month promo and the actual price will be $14.95 a month for basic hosting! So I had to wait until today to cancel because they are not open at all on Saturdays. When I call to cancel another rude person in billing says why are you canceling. I said because the 50 cents was never mentioned as a promo anywhere and $14.95 for basic hosting is a joke. Then he says we are not going to apologize for price we have the best site builder you can Google it! I said I don't intent to ever use your site builder I already have a pre-built site. Then he says what are we going to do about your domain name. And I said I own it and register through Godaddy (Thank Goodness For That!) and he said oh I shouldn't have assumed you bought it from us. Then finally he gave me the confirmation code and said in a very condescending attitude, in a few months when you realize your new hosting is sub-par come back to us! So Unprofessional! STAY AWAY from thes rude unprofessional Sales Hounds with ZERO CUSTOMER SERVICE!

James Has Earned 4 Votes

James D.'s review of Web.com earned 4 Very Helpful votes

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