According to the reviews on sitejabber and the complaints filed to the Better Business Bureau, this is a very unethical company. If you believe you have been duped by this company, email their CEO:
We are really sorry you feel that way. Our subscription terms and conditions are available for the client to see before making any purchase as well o ur free account gives you the opportunity to try out our resume builder before deciding to purchase.The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of
Your resume for free. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team.
Best Regards,
Live Career
Jake Has Earned 7 Votes
Jake G.'s review of LiveCareer earned 7 Very Helpful votes
We are really sorry you feel that way. Our subscription terms and conditions are available for the client to see before making any purchase as well o ur free account gives you the opportunity to try out our resume builder before deciding to purchase.The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of
Your resume for free. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team.
Best Regards,
Live Career