Yeah, pass on this place. You can tell from the "positive" reviews here that most of them were likely written by employees. I just ordered an item. Received a box. In it? Two samples and two other expensive items that I did not want nor did I order. When I called immediately, the customer service person 1) refused to expedite the re-order of the item I needed (so now I won't have it for the event I needed it for, thanks) BUT 2) wanted me to immediately help THEM out by taking the unwanted items to a shipping place. I live in the boonies, and don't have a working printer to print out a shipping label. I am happy to send the crap back if they mail me a label and arrange a pickup, but they couldn't be bothered to expedite MY order so I could have it when I needed it? Come on. The customer is clearly never right here, and I am now worried about rumors of them charging credit cards for "FREE SUBSCRIPTIONS" or what have you. UGH.