Jade C.’s Reviews of Nastydress & more

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Clubwear

10/8/15

Ordered a dress from NASTYDRESS
They told me it would take like 2 months to come but I was happy to wait because the price was so good.
But the dress never came, so I wrote to them via the support centre.
I received a quick reply which reassured me my Item would arrive shortly.

I eventually got sick of waiting, found this site full of bad reviews and started to worry that I had lost my money.

Then I remembered I paid using Paypal, I opened a dispute with them and filled in all the details I could. However the correspondence I had with the site could not be found again as it was via their support centre, so I had no evidence other than my paypal receipt.
Paypal then wanted the seller "HASAN" to respond and gave him a few days to do so. In this time I received several emails from "nastydress" asking me to withdraw my dispute on paypal as the dress had been dispatched. I rang paypal for some advice and they said DO NOT with draw the dispute, once you do this you can not open another regarding this transaction.

A few days later "Hasan" responded with a tracking number and paypal carried out an investigation with they then concluded that I should have my money back!

SO I WON! YAY
Please save yourself some stress and buy from shops you know :)

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Thank you

Sandy Z. – Nastydress Rep Over a year old

Dear Jade,

First, I want to offer my sincerest apologies to you for the issue.
We are not a scam. We do really ship out every order in our website.

Please contact our customer service next time and we will help you there:
http://www.nastydress.com/contact-us/

We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.

Best Regards
Customer Service