Jada B.

I ordered a night stand and floor lamp July 5th through their website. As one of the comments says, when I went to make my purchase it said do not press order more than once, which I didn't, and then it did some funny thing to where it took me back to the homepage. So I tried again. Mind you the items weren't in my cart anymore and I had to go looking through their collections again to place my order. When I got the email boom I was charged twice. I emailed and called them up and no problem my money was refunded to me. I then got notice that my nightstand was shipping in about a week. I waited for the night stand and it came today, July 11th. As soon as I openers the box I was shocked. The night stand was cheap and came broken. It looked like a DIY project from Pinterest where people by an ikea dresser and paint over it. Plus it was nothing like the picture it was a horrible off-white almost grey color. I called them right away to let them know that I wanted a replacement and the guy said unfortunately they did not have any more in stock and that I should burn or donate the item basically do whatever I want to with it and they would refund my $150 +. Well it seems it's not even worth for them to get the item back so why should it be worth me spending my time and money! Then he said I might as well get a refund for the lamp too because unfortunately they told me it was in stock but it was on back order for a long time. What a waste of my time! If You don't have the items update your system and take better measures to ensure items are in good condition before and during shipping.