I wrote several emails and didn't get one response. A credible company would simply have refunded my money. I took a photograph of me in the coat. It's laughable. I prefer not to pursue this sorry episode any further in order to focus on what is more important than this awful company.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations.Our representatives have sent you mails and please pay attention to your mail box. We believe that your questions will be resolved soon. You can also write to service@ericdress.com or reviews@ericdress.com.
Have a good day.
Best regards,
Ericdress Team