jacki s.

I bought 3 tickets for the man u v aston villa game (29th March) on 28th feb as a surprise for my sons birthday, I was hoping to give him his tickets on his birthday 28th March. Which is tomorrow, They still haven't arrived and no sign of them. Ive had to call the company 6 times, only to be told each time that they sent me an email regarding confirmation etc. No emails arrived, so upon calling goodness knows where and costing me goodness knows how much, I get an email to tell me to sign a form but no email to confirm invoice. They never answer their phone lines and goes to answer machine. Im beginning to think once you have spoken to you and got your number they store the number and when you call again you get put through to voice mail. Ive now spoken to another lady eventually who reassures me that my tickets will be here tomorrow by 1. I am now so disappointed with the whole service and feel I wont have this wonderful present to give my 13 year old son. She said she wont have a tracking number until 5 pm tonight as Royal mail wont give it to her now, but also she cant give me my seat numbers. All far too strange and Im gutted. No compensation for all the phone calls Ive made and chased them as they aren't professional Never use this company