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I purchased a $50 gift card for my daughter. The $50 was posted to my credit card. I was waiting to receive my PDF of the gift card after receiving a confirmation e-mail. I received an e-mail from Monica at Wanelo saying that I had cancelled the order and would not be receiving a gift card. I DID NOT CANCEL THE ORDER. You have my money and I have no gift card and no one will return my e-mails. I now have no expectation that you are a credible company and just want my $50 credited back to my charge card. No one will reply to my e-mails at this point.
Jackie S.'s review of Wanelo earned 3 Very Helpful votes
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This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since...
Hi Jackie! I'm very sorry that your order Gift Card order was cancelled due to a technical error. Your shopping experience with us is really important, so we are making sure the problem is resolved to prevent it from happening again. One of our team members has already reached out to you via email. If you have any additional questions, reply back to our email, and we will be sure to assist you!