Jackie B.

My daughter put several items in her shopping cart with the intention of weeding the items out later to purchase a few. Rue La La shipped out 22 items worth over 2 thousand dollars that she never finalized as a sale. My debit card was charged for this. They have been terrible in straightening out this situation. Over a month later I am still waiting for over $500. There is some fraud involved here as the sale was completed at a time that was impossible for us to have made a purchase. Does rue la la need sales and therefore are taking advantage of people with cc on file by charging items in their cart without authorization? I am furious at the lack of urgency in helping a customer. BEWARE OF THIS SITE!