Up till now I have been very happy with tmart, But after my last purchase I am not happy at all. I purchased a 7" Tablet for AU$57.00 Was told that I had got one and you know wait for it to come, Well 2 to 3 weeks pass and the au plugs turn up but no tablet, So I go to paypay to contact Tmart to find out where the tablet got to. The next thing I know paypal tell me the disput has been fixed. Tmart refunded my money and say they are out of stock ( after 3 weeks of nothing) and go to our Webb site and buy another one again ( they have them their black ones not white) but now at AU$92.00. I have tried 3times to contact them on chat, but it's ends my message and says we will answer in 24hours, Well bull to that. No chat working.So Pissed off, been buying for awhile but think this will turn Me Off.
Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our aftersale service and telling them the details of your problem?
Here is email:
LCOFFLINE@tmart.com
We will do our best help you solve the problem.
Thank you for your support and understanding.
Best wishes,
Tmart Service Team