This woman from live chat customer service has no idea about what is "SERVICE" means.
Mar4,2015 I have talked to another representative he promise will give me a refund as the package was too late.He told me to wait for the refund confirmation email. But I never receive the email. So I went to live chat again and want to confirm my refund.
This lady Lani Taylor, I gave her my refund order#, she said "i don't understand your question, you are making a statement not asking a question". OMGGGGGG