Thumbnail of user ivanam1

Ivana M.

Contributor Level

Total Points
82

1 Review by Ivana

  • DressLily

8/30/15

L************** this is my order numer from july 20. Now is aug. 30 and i didnt recive my swiming suit yet. Probably I have to move to florida to use it if ever, ever get to me.

Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear Ivana,

Thank you for your recent review. I want to start by offering a personal apology to the customer affected.

We had contacted the shipping company for this issue and please keep communication at your support ticket.
We will provide you the best solution after we have confirmed the information.

We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.

Best Regards
Dresslily Customer Service

Ivana Has Earned 2 Votes

Ivana M.'s review of DressLily earned 2 Very Helpful votes

Ivana hasn’t received any thanks yous.

Ivana doesn’t have any fans yet.

Ivana isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user johannas201
2/7/24

Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....

Thumbnail of user cherylt988
12/18/23

I can't rate the products I purchased because I'M NEVER GETTING THEM! The tracking # they gave me...