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I had to submit my claim SEVEN TIMES for them to start the process with my work laptop.
They took their sweet time to check my computer to finally tell me it could not be fixed and then sent me ONLY one option to "choose" from, to replace my laptop. That option was not at all comparable with what I had, and I had to waste A LOT OF TIME, make TENS of phone calls, and behave like a Karen, for them to finally send me more than one acceptable and comparable option, even when EVERY SINGLE TIME I informed them this was my work computer, but they - as a company - COULD NOT CARE LESS!
Their service is one of the worst customer services I've received!
Products used:
Warranty
I already have the Breeze
Thanks for leaving your feedback with us! Our website is designed to provide an easy navigation when looking at our products and happy to hear you had such an easy experience!
Terrible checkout! It would not let me change the address and name it gave me by default. When if finally did, the order was still with YOUR default address and name. I had to call to cancel that order to star again, and I had to add another card to the Amazon pay, because it won't let me pay directly with my credit card.
Terrible!
Hey Itzel! We have been recently trying to contact you over the past couple of weeks but was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
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Let us know if you have any questions! We’re here to help!
Do not buy from them. They steal their photos from wwww.thepinklilyboutique.com and keep your money. Fortunately I paid with PayPal and recovered my money
Dear Itzel,
I want to start by thanking you for notifying us about the issue.
Could you please provide us with your order number? And then we will check and resettle the issue for you.
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Sammydress Customer Service
http://www.sammydress.com/
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Hello, Itzel. Our sincere apology to hear about your experience. Your feedback has been captured and will be passed along to our team. We are here for you. If you still need assistance, please let us know. -Rue