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Isabella M.

Contributor Level

Total Points
167

2 Reviews by Isabella

  • Fabletics

6/12/19

In case anyone was wondering -- Fabletics is a subscription/member-based service. That being said, they really minimize the fact that they will charge you $49 a month if you do not make a purchase every single month. I happened to be home visiting my mother in the US and thought hmm, maybe I will try these out. I NEVER received any e-mail stating that I was signing up for a subscription nor did it advertise that when I was making the purchase online. Because I live out of the US I rarely keep enough money in my bank account unless I go back, so it overdrafted my account. Every time I try to contact to cancel my subscription, some virtual bot named Anna tells me she cannot help me and that I need to contact them later. Leggings were fine, service and tricks were awful. Stick to Marshalls ladies.

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Ivy T. – Fabletics Rep

Hello Isabella,

Thank you for taking the time leaving us a review and feedback. We're so sorry for the overall experience. We always strive to improve our services and feedback like this from members are very much appreciated. We will reach out to you via email.

Best,
Ivy

  • Wanelo

11/15/15

Honestly, I'm writing this with the hopes that someone from Wanelo will see this and actually help me with my order. I ordered an "Oversized Mystery Sweater" from a place called DirtySouthVintage on Wanelo, and it cost me 25$ (of which $10 was towards shipping). It took a month for me to get the sweater in the first place, and when I got it they gave me a super small sweater when I specifically asked for an XL because I wanted it very oversized, and also I'm 5'9". I returned it for an exchange because the store said that was alright, and now it has been another month and no one from both Wanelo or the store is getting back to my e-mails. I was still charged 25$ and have nothing to show for it. At this point I just want my money back and to move on with my life.
I'm never ordering from Wanelo again, and I advise anyone reading this not to as well!

Service
Value
Shipping
Returns
Quality
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Monica A. – Wanelo Rep

Hi Isabella, I am so sorry that you haven't heard back from us! I've already asked a support agent to assist in getting this resolved for you. Expect an email today!

Isabella Has Earned 7 Votes

Isabella M.'s review of Wanelo earned 5 Very Helpful votes

Isabella M.'s review of Fabletics earned 2 Very Helpful votes

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