Honestly, I'm writing this with the hopes that someone from Wanelo will see this and actually help me with my order. I ordered an "Oversized Mystery Sweater" from a place called DirtySouthVintage on Wanelo, and it cost me 25$ (of which $10 was towards shipping). It took a month for me to get the sweater in the first place, and when I got it they gave me a super small sweater when I specifically asked for an XL because I wanted it very oversized, and also I'm 5'9". I returned it for an exchange because the store said that was alright, and now it has been another month and no one from both Wanelo or the store is getting back to my e-mails. I was still charged 25$ and have nothing to show for it. At this point I just want my money back and to move on with my life.
I'm never ordering from Wanelo again, and I advise anyone reading this not to as well!
Hello Isabella,
Thank you for taking the time leaving us a review and feedback. We're so sorry for the overall experience. We always strive to improve our services and feedback like this from members are very much appreciated. We will reach out to you via email.
Best,
Ivy