Hi all, I tried to order on Jollychich twice and actually I experienced a very very bad service: after prepayment with PayPal my orders were never processed. For more than 2 weeks I tried to contact their agents and wrote 5 complaints, but no reasonable answer was given. (Every time I received the following feedback: "we're sorry about the delay, your order will be shipped within 24h", which actually never happened.) So at the moment my order is still pending and nobody's answering me! No comment, at the moment I'm just angry and think that I'll sue them.
Greetings! Thanks for your order in our website. We are very sorry forry for the delay in shipping. Your order has been canceled as you require, and we have refunded the money to your paypal, the refund transaction number is 15610818RE399023X. Anything else needs help, please feel free to email to service@jollychic.com or contact with our online chat.
Best wishes!
Jollychic Customer Service Team