Thumbnail of user irisq

Iris Q.

Contributor Level

Total Points
95

1 Review by Iris

  • Dermstore

11/26/14

SUCK NET! WORST SERVICE EVER! I use online shopping everyday, this is the worst service i experienced! I placed an order of Clarisonic for ONE MONTH and called THREE times for the customer service. Every time they told me I would get it in next week! BUT they cancelled my order WITHOUT telling me after 40 DAYS! I waited it for ONE MONTH! Because of this I missed the better deal on other store and I haven't got it! NEVER BE BACK! SUGGESTION FOR OTHER CUSTOMERS! STAY AWAY FROM THIS STORE!

Service
Value
Shipping
Returns
Quality
Thumbnail of user customerserviced1
Dermstore C. – Dermstore Rep

We are sorry to hear that your experience with DermStore was not as expected. We take every comment seriously and we strive to make every experience a positive one. We have tried to contact you through StieJabber messaging system to try and resolve your issue, but we have not receive a response.

You may always reach out to our Customer Service team 24/7 at 1-800-213-3376 to resolve any open issues you may have.

Iris Has Earned 15 Votes

Iris Q.'s review of Dermstore earned 15 Very Helpful votes

Iris hasn’t received any thanks yous.

Iris doesn’t have any fans yet.

Iris isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user producerjmg
3/20/24

Dermstore sells items they don't actually have in stock and take payment. Then when you inquire...

Thumbnail of user lp295
L P. reviewed Dermstore
3/16/24

This store is a fraud - expired products, promise of refund, customer service run-around. Do not...