Iris D.

My Mom is 93 years old and in a long term care facility. She is on Medicare with a very limited income. After ordering multiple items because she wasn't sure of sizing or fit she returned what was not good. She had no idea that she would be charged 9.99 for each individual item returned. If that wasn't bad enough when backordered items came that at 93 she did not even remember ordering she was again told she would have to pay that fee. Bottoms line a $19.99 tee shirt that she didn't even want now gets returned and costs her $10.00. They are a company that takes advantage of elderly people with dementia and when you call to try and explain they are rude and uncaring. Hopefully the owner of this company has an elderly parent who gets take advantage of like this. They are the most awful company i have ever dealt with who enjoys preying on poor elderly people with dementia. Shame on them! Her bill came to more than $500.00 and the return fees were at least $200.00. They shouldn't be allowed to get away with this!