I have the same issues that the other 3 buyers had.
It took 4 weeks to arrive, you cannot get rid of the subtitles and the quality of the play back isn't perfect.
No where on their site does it say movies/tv shows have subtitles no that the DVD is coming from China with all Chinese information.
Not buying here again. Have put the charges in Dispute with American Express. They will credit me and debit them. Good support from AX.