Irene G.

I placed an order from Motherhood.com through International checkout because Motherhood.com doesn't let me use my International credit card. So I thought I need to go through this international side. With trusting Motherhood.com I placed the order through them and have the item shipped to and USA address, because they convert the price to my country's currency I didn't realize the cost of the shipping was $60 USD at the time I place the order (which was a weekend) until I received my email and did the calculation and found out the shipping was crazy. I tried to contact the company which I couldn't reach anyone. By the time they replied they first said they will try to cancel the order... then wrote you an email later said sorry the order has been shipped so no way they can change it. I complained once through email with no reply so I called the company, the customer service guy only tell you... you agreed on the sale we can't do anything about it... and the order as been placed and shipped. So pretty much they are just telling you to suck it up and they will not do anything for you.

I tried to call Motherhood and see if I can find the order, they said they don't have any record of it...

I have shopped online for all this year, this has to be the worst experience ever.

So, hope people are smart enough to Google International Checkout before they place the order. But I think mostly people start Googling when they got ripped off by them.