Iona M.

My dad has a business on booking.com and I am sick and tired of having to hear him phone and complain about their diary system! They are constantly double booking his customers and which is their fault and then expecting him to fix it himself. When ever he tries to complain about this they tell him a manager will phone back but never do. The people on the other end of the phone are extremely rude and refuse to take responsibility. This is my dads income and they are the most popular accommodation site at the moment unfortunately. So just remember when booking with them that they treat the little guys, that actually make their company, like crap!