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Inday B.

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1 Review by Inday

Groupon

  • Groupon

“FRAUDULENT PRACTICE--SHOULD BE PUT OUT OF BUSINESS”
2/28/15

Ideel charged my credit card for an order that was not even shipped. I've complained at least four time and all I get is a run-around.

Unresponsive customer service.

Do NOT buy from ideel.com. Go to Gilt instead. Or Piperlime.

Tip for consumers:
Stay away and avoid an encounter with fraud and inefficiency

Service
Value
Shipping
  • Comments (0)
  • 152K Views
Helpful  (4)
Thank you
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DeeDee L. – Groupon Rep

Hi Inday,

Thanks for reaching out to us here on SiteJabber. I'm sorry to hear about these issues you've had. Our customer service team was very backed up with email at the time you contacted us and I deeply apologize that you weren't responded to in a faster manner. I'm happy to help you resolve any issues.

Please let me know if you have any issued that have not yet been resolved by sending a message with your order information. I look forward to helping resolve any issues!

Best,
Jason Faria
Director, Ideel Customer Service

Inday Has Earned 4 Votes

Inday B.'s review of Groupon earned 4 Very Helpful votes

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