Good Day!
I purchased a mobile phone from Banggood and chose a normal free delivery. Unfortunately, the order got stuck somewhere on the way because it arrived to my country during Easter Holidays.
I emailed to service and they were very helpful to check on my order. After 3-4 weeks they gave me an option of a refund or a new mobile phone. I was about to accept another phone and hence waiting for it again but my original order got delivered the next day.
So 5+ for service and friendly stuff at Banggood and be patient during holidays, your order might be stuck somewhere at your post office.
Dear Customer,
Thank you for sending such a kind and enthusiastic comment. Have a beautiful day! ☺️