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We bought the bike from this site because it said it would be easy to put together. The handle bars were shipped put together but upside down. The instructions did not match the bike I bought. I ended up going back to the website to figure out how things fit together by the picture of the bike. The bike was supposed to be shipped with a free kickstand, but it was not included. The front wheel is completely misshapen and when we contacted customer service we were told that this is not uncommon, so we should bring the wheel to a bike shop to get it fixed.
Ian S.'s review of BikesDirect earned 5 Very Helpful votes
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After buying 4 bikes from them I know these are seconds from the production of branded bikes....
3rd bike I have bought from them in less than a yr. The last one I purchased was a Taz 2.7 mtn....
