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Ian S.

Contributor Level

Total Points
80

1 Review by Ian

  • DealTicker

2/25/14

DO NOT PURCHASE ANYTHING FROM THESE PEOPLE!
I made a purchase on Nov 28,2013. It said the deal will ship 3 to 6 weeks after the deal closes, which was scheduled to close a week later. Point of interest here... shipping was included in purchase price.
I contacted dealticker on their toll free number in January as I had not yet received the order. They told me the deal had been extended and was due to end in a week. Sound familiar?
Mid February I received a package in the mail at the post office. Unfortunately, the post office could not give it to me unless I paid $9.95 in shipping. Shipping was stated in the deal as being included. I refused to pay it and post office sent the parcel back.
I have been fighting with DealTicker ever since to get my money back. All they offer is DealTicker credit. I told them that is unacceptable and have repeatedly demanded my money back. Their customer service rep has told me via email that she can no longer deal with my case. I have sent several emails to *******@dealticker.com, as directed by the customer service rep, but receive no reply.
I make daily calls to their toll free line, demanding a manager contact me or connect me to one. All the operator tells me is to send an email. He offers to pass on a message and I leave one. I have yet to hear from them. Today I called again and asked to speak with a manager and was promptly hung up on.
I am now calling their toll free line and hitting random extension numbers, hopefully to hit a manager, no luck yet, although several employees are aware of my frustration level.
THIS COMPANY WILL DEFRAUD YOU OF YOUR MONEY!

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