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Ian P.

Contributor Level

Total Points
81

1 Review by Ian

  • PHPJabbers

2/22/13

I run a small web design business in thenUK and decided to purchase the developer version of the Event Booking Script, Initially I received errors on the install pointing to the syntax of mysql, after several attempts that all failed and no luck finding a solution on Google I sent an email to StivaSoft asking for help and advice, I included my server details so that they could simply check the settings, 4 hours later I had a reply to say that it had been successfully installed for me, that to me is beyond any level of customer service that I was expecting and not something I had asked them to do,
Once I'd configured the look and layout I ran the site through w3C validation and the only errors were in the stylesheet link to the script files and the script link description in the body where the calendar was to be placed, once again an email to StivaSoft and the problem was solved ( in both cases the "&" character in the links needed to be "&") such a simple fix and once again StivaSoft supplied the answer within a couple of hours, the moral of the story here has to be that nothing is ever perfect and it is what is done to rectify a problem that indicates whether a service is good and a company can be relied upon, I for sure will come to you guys 1st next time,

As a side note not once has anyone suggested to me that I need to pay anymore than I did originally, Once again thanks to Mark, Maya and the team for an excellent experience.

I'd take with a pinch of salt the bad reviews on here, clearly they are the competition, and can't conduct themselves in a manner that is above the level of the gutter.

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