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Wholesale Electronics

“Please be very wary about this website, I ordered the...”

5/3/14

Please be very wary about this website, I ordered the Cubot One late last year, it was eventually delivered and the phone worked perfectly for about 4 days and then it wouldn't switch on. Everbuying cliams to have a full refund policy for faulty products but this is NOT the case. Trying to contact Everbuying has been a nightmare, it took weeks of messaging back and forth before they agreed to refund me, only partially though! They claim they need a $30 "restoring fee". This is NOT a full refund. They finally agreed to refund me $180 which I was happy about, however 3 months later I have yet to receive a cent. As an innocent customer, I have lost out on $180 and am trying to figure out my options. It has been such a difficult and upsetting experience, please think twice before buying.

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everbuying e. – Everbuying.net Rep Over a year old

Dear H W.，

Thank you for your feedback. We want to offer our sincerely apology for the problem. We stand behind every item we sell so the customer can contact us for the exchanged or get a refund during the warranty time. For the defective items, we actually can refund the full price of the item if you return but shipping fee is not refunded according our regulation. I would appreciate you could tell me the order number. I would like to help you to resolve the problem. Thank you very much.

Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com