huseyin k.

Booking.com absolutely is not functional anymore. I'm genius customer and I am making near 4 reservations for month however last week I booked hotel in Baku they say they are overbooked and booking did not help us to solve this problem, we spoke with hotel and try to stay there. And two days ago again I did reservation in Chisinau again hotel was overbooked and I call to customer service 6 times to solve this problem. (They have just international customer service number so you have to pay 2 euro for each minute) They even did not help again. They offer awful hotels which is not in center. Again I found another hotel and stay there.