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Hulu H.

Contributor Level

Total Points
90

1 Review by Hulu

  • Hulu

9/7/15

Without a doubt, worst company I've dealt with. Terrible quality. Continuously buffers. Video plays for 30 seconds and the goes into "buffering" stage for up to 2 mins. Very frustrating, people tend to watch tv to kick back, relax, and unwind... the buffering just pisses me off, not relaxing at all. So I decided to write Hulu, I even recorded a video of the excessive buffering, Hulu (Fabiola R.) wrote back apologizing for AD LENGTH and explained the business model and why ads are included?! I never even mentioned the word "ad" I typically don't leave negative reviews because I feel it is only fair to address the company director lay instead of publically calling them out, However, there is nothing more frustrating than spending the time to directly address a company with an email (not nearly as long as this review lol) and they can't even spend a minute to read it. It is embarrassing. I then responded to Fabiola R by saying I didn't complain about the ads and you didn't read my email, then asked her to call me to set up cancellation of my service. She says "sorry we don't make outbound calls". I couldn't believe this, she didn't even respond to anything else I said. I also can't stand when companies say they can't make outbound calls. Seriously? Has anyone ever been in an office that has no phone anywhere? You just don't care! Your too busy buffering. No surprise that no one from Hulu has responded to this review page. Do not get Hulu! Even the free 7 days is a joke. DONT DO IT!

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