They offered "password recovery" for $9.95 and 30 days money back.
They charged my credit card $30 + and don't return my money. It did not work, they "Mandy" lied, telling me it would do what I wanted.
There are other reports of the same behavior online.
Not only do I have to fill out forms for VISA, I will have to change my card because I can't trust them.