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I'm a little concerned with my order as it has not arrived yet! This is the 10th day of waiting and I'm not getting any younger. FIRSTLY... I would not have ordered from this site if it hadn't have state items would arrive between 5-8 working days... which I bought two dresses, one of which was supposed to be worn for Valentines day. I'm very disappointed with this and now the wait concerns me, especially after reading what seems to be questionable reviews.
It's only today I have become curious to where my order is after being a busy student, the last thing I should have to worry about is 'have I just paid a dodgy site'?
I went on 'my account' and viewed my tracking order and after 10 days... its apparently just 'preparing'... preparing?... for what, I haven't given measurements, this site states they have clothing sizes 'available'... 'in stock' so why would it take 10 days to 'prepare'.
The billing address is to my university in which I finish my last semester in a couple of weeks and will be returning HOME!... And will be livid if my order does not come in time and that the two items does not meet my satisfaction.
I will be investigating this further after the week is up and intend to get in contact with this company.
NOT happy.
Tip for consumers:
Choose another... well known site to order clothes from. At least you're guaranteed clothes...
Hope B.'s review of TBdress earned 3 Very Helpful votes
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If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you are not satisfied with our service, hope you could kindly understand that we are manufacturer not reseller, and the delivery date depends on the processing time plus the shipping time. Could you please tell me your order No.? After you have sent me the order NO. Then I will contact with your exclusive customer service representatives and let them solve your problem as soon as possible. Please give me a reply via sitejabber or you could send emails to sns@tbdress.com, so we could check the order status and solve your problem as soon as possible! Thank you for your cooperation!