Holly M.’s Reviews of NoMoreRack & more

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“Be very careful”

11/21/13

Be very careful. I purchased an assortment of vibrantly colored scarves. Receive poor quality scarves of black, brown, off white and burnt orange. Called and mentioned that two of these weren't even listed as "colors" on the webpage, but was told the merchandise didn't need to be one of the colors shown in the picture (of 12 different scarves). Feels a bit like bait and switch. The value was $0 for me because I was looking for vibrantly colored scarves, not neutrals.

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Vincent D. – NoMoreRack Rep Over a year old

Hi Holly M.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.