Holly G.

Ordered 11 books. Not all were in the condition I hoped. One had something gross and crusty on the cover along with a few that had tears. But they're used so not the end of the world. There were 7 I returned which I did within their 30 day policy. Received money back for one of the packages for 3 books. The other package had 4 books and money wasn't returned. I have tracking to show both were delivered at same time. I've reached out 2 times to their customer service and they never bothered responding. I filed a complaint with the BBB in hopes of resolving. I'll also be reaching out to my credit card company in hopes of getting it resolved. Wouldn't use WOB ever again.

"Paid extra to have a book shipped priority when I received it, it had been shipped media mail. When I contacted Abe Books about having the difference in my shipping money refunded, they basically said that's your problem and we won't help. That it's the sellers option to ship however they want as long as it gets there in time. Why allow shipping options then? What a rip-off! Have to contact seller and hope he refunds my money. Abe Books has no accountability with their sellers and does not stand up for the customers. Would never use again. Amazon has waaaay better customer service. "