H J.

I really was excited to get my 5 at home try on pairs from Warby Parker... that was until they came in the mail.

The box comes partitioned off in five slots, one for each pair of glasses. The glasses come in little ziploc bags... you can clearly tell they've been used and reused to the point they should have retired them. I opened the bag, every single bag, to find a dirty, disgusting pair of glasses. Not even just the lenses were filthy, the frames were as well. I was appalled. There was even someone's eyelash on one of the lenses, and it wasn't mine! I had to clean the lenses to see out of them clearly.

The glasses were not only filthy, but they're, in my honest opinion, not worth $100. A lot of the frames I tried on, probably about 3/5 of the pairs, were their higher-priced glasses at $145. They were flimsy and cheap feeling. I don't know how many pairs of glasses these other reviewers that are saying they were "high quality" have worn, but I've been dependent on glasses for the last 15 years, and I've never had a pair feel like this. I've never had my glasses, even after a year to two years of wear SQUEAK on me. They squeaked, they creaked, they were cheap. It wasn't just one pair that did this, every pair did.

In comparison to designer frames... there is no comparison. Warby Parker is junk compared to designer frames. The styles are there, but the quality is severely lacking. If you're someone who wears glasses daily, I do not recommend buying from Warby Parker.

I truly feel that if I were to have bought from Warby Parker, I would have spent just as much as I would have spent on a $400 pair of designer frames/lenses. I have no doubt that these Warby Parker frames/lenses would not have lasted long, and I would have had to buy more than one pair. I was really afraid they were going to fall apart before I could even ship them back to Warby Parker.

When I rated my at home try on as far as timeliness of arrival, the product, etc., I wrote a comment about how filthy the glasses were and how they were creaking and squeaking. I received no response from the company as to say this possibly was a "fluke batch of glasses." Though I have no doubt that all of their glasses are like this.

Other than the quality of the product, the service was great. I had really great communication with a few different representatives. They were very helpful and informative. Warby Parker's home try on is even free to Hawaii! The idea that the company gives a pair of glasses for each pair bought is also pretty cool.

With that said, I will not be a customer of Warby Parker. The quality of their product isn't worth taking the risk.