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Hit R.

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1 Review by Hit

Gilt

  • Gilt

“I have ordered 2 pairs of shoes for my toddler and...”
11/26/13

I have ordered 2 pairs of shoes for my toddler and both were a whole size too small. According to the website the shoes are based on European sizes but that is far from the truth. I requested a refund and they told me that I would not be refunded my shipping and I would be charged a restocking fee. That defeats the purpose of getting a deal. I am 100% done with Gilt. They should get some customer service tips from Zappos.

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