Barney's New York cancelled my order during Ebate's 15% off promo. They cancelled it for no reason and this caused my Ebate to cancel as well... and I lost out on a sizable chunk for my rebate. I contacted Ebates regarding this matter and gave them all of the supporting documentation that they asked. They were able to verify my purchase and funded the money back on my account fast. They were so nice and understanding. World Class service I tell ya!