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Herm P.

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1 Review by Herm

Banggood

  • Banggood

“Poor packaging and worse customer service”
7/5/15

I ordered a part that took a month to get state side. The packaging was so poor that the part was destroyed in transit. I contacted BangGood customer service with order # and invoice info and have not received a response. I have started a dispute of payment with Pay-Pal..

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  • 970K Views
Helpful  (9)
Thank you
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Katherine L. – Banggood Rep

Dear Herm P.,

We are sorry for your unhappy experience at banggood.com.

Could you please tell me the order number of the order you refer first?

Please do not worry. We usually reply customer's mail in 24-48 hours and we will offer the best solution for the broken product after checking the photo evidence.

Any problems please keep in contact, I will try my best to solve the problem for you.

Best regards

Banggood Team

Herm Has Earned 9 Votes

Herm P.'s review of Banggood earned 9 Very Helpful votes

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