Henry S.

EBay item ( a laptop) was shipped to Florida MyUS address so as to avoid seller's restriction against international sales.

Between arrival with MyUS and shipment abroad, the packaging was opened, the laptop was smashed in the corner of the LCD bezel (only possible without damage to the rest of the laptop if the laptop was opened up), the broken fragments thrown away, the box was resealed with tamper-proof tape, and sent half-way around the world at significant expense.

When opened, MYUS denied any responsibility until it was proven otherwise.

Ting uses the SPRINT network (and alternatively, I gather, T-Mobile's), but after being with SPRINT for over a decade I can't tell you what a relief it is to get actual service and not be lied to!

They are cheap, although it's more noticeable for calls than for data. I had a good, grandfathered plan with SPRINT but my bill dropped by about 35%, plus there are a lot of things I can do easily now that I couldn't do at all before. Want to try out a second phone for a month? A few dollars, uses the same pool of minutes and data, and I can start it or stop it in seconds on their web site.

Their support people have to be talked to, to be believed. I guess they are in Canada, and they are mellow, find clever ways to solve problems that aren't even theirs, just to help customers, they are GREAT! Had them for a year or so now, their blog is really interesting and informative, I would say that the difference is more pronounced if you are a bit of a techie (as I am) and you can engage with them on stuff. They really know their stuff, and will take time with you.

I can't think of another company that I think as highly of. And really, I have no connection to them at all except being a customer. I think if I read this, I would wonder.

I've used them for years. I'll skip the obvious stuff and give the bits that may not be obvious.

The fact that their coupons never expire is great. That means that you have to keep track of them and exchange them, but if you persevere, once you have a pool of coupons you can stop buying any and just move around your credits.

Always check that the restaurant will accept the coupon in advance. I can't tell you how many times I have found a neat restaurant, bought and printed a coupon, and headed there during its stated business hours to find a vacant building (the restaurant failed a year ago), or been told by a sneering host that "they don't take those things any more". I'm not a restaurant, but I've heard they pressure the restaurants pretty hard, and it is a better deal for the consumer than for the restaurant past the early days where the restaurant is new and needs to promote.

Their web site is terrible. In theory it is well-thought out, but is often too slow to use, or just buggy. If it works, great, it can do almost anything to help you organize your coupons or find restaurants. Open one window there, another with Yelp, and go research your area for bargains.

Watch the fine print. Holidays, no way. If it says you have to spend $50 to use a $25 coupon, does that include what you spent on your drinks? Probably not. Watch if it only for dinner, or doesn't apply for specials. Read the restrictions very carefully, And watch your bill, in some cases they add the tip in, and if you aren't careful you can tip twice.

But overall, if you are careful and methodical, it's great.