This site is a little like Amazon in that it is a platform for independent sellers to sell their goods. I bought some lululemnon knockoffs on January 24th. It is now March 4th and I still have not received them. When I go to chat with customer service all I get is a message saying they will look into it and I can lodge a dispute - which I have done - but they cannot tell me where the heck the package is. Tracking tells me nothing except that it left China on Jan 29th! This was the last message I got from the Seller top_dhstore - "I see, you order before the holiday, but at the holiday time, the package is on the shipping way, so it will be affect" Does that make any sense at all?