Helen F.

All problems, when there has been one, were easily solved. Friendly and fair customer service in Germany.

First of all, I do check whether sellers have stars or not. Mistakes from sellers should not happen, but do happen, OK. But that is not all. Unfortunately, there are very few honest sellers, yes, but lots of dishonest. It is like playing in the lottery. Customer service is extremely unfair. In the end, you simply loose your temper, time and money. Even if the seller sends something else than bought, you have to dispute a lot and in the end you tops 50% of the money back with AliExpress. The way they deal with customers is unbelievably bizarre. They dare to ask for body pictures and copies of bank statements. I recomment people to avoid buying anything at AliExpress.