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Helene Q.

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1 Review by Helene

DressLily

  • DressLily

“Angry”
11/19/15

Ordered item back in sept 2015 it's now November and haven't received it. I have sent requests to contact me and no response

  • Comments (0)
  • 1.6M Views
Helpful  (3)
Thank you
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CustomerService R. – DressLily Rep

Dear Helene Q.
Thank you for notifying us of your complaint.

We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.

For your case, we has confirmed the problem and offered a solution on our support center, could you kindly check your email then offer a reply?

We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.

Thank you for your time again.
Best Regards
Dresslily Customer Service

Helene Has Earned 3 Votes

Helene Q.'s review of DressLily earned 3 Very Helpful votes

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