Helen E.

DO NOT USE THIS SITE: I have have waited almost 4 weeks to get my tardis case she paid £2 for. The first case was clearly faulty - I posted pics of the printing fault on here weeks ago. Second replacement printing was delayed for some reason and has been nearly 2 weeks and I haven't received it. The customer service team do respond0 sometimes but they will not give me contact details for the senior members of staff to make a formal complaint. It's getting bloody ridiculous and I am having to email them daily. They want to send me a THIRD case out but I will only accept that if the case is sent out recorded delivery. I really can't be bothered with them anymore and ideally want a refund. Its appalling the way I have been treated. I am soooo pissed off!