Helen C.

Ordered something on Nov 27... states "in stock, ships within 5 business days" 12 business days later still not shipped and the folks at shop.ca cant even tell me where it's shipping from! As it does not state on the website that it's coming from a third party (like they do on Amazon) we assumed it came from their own warehouse. It is very difficult to get hold of people and you tend to get 'stock answers' in my opinion. They are e-mailing the supplier and cant tell me why they are not picking up the phone to talk to them... avoid this company! Too bad as we like to support Canadian companies when we can.