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I wish I had read these reviews before I started my trial period! The same thing happened to me. You think you have canceled within the trail period based on their online direction and they still charge you $39.80!
Helen hasn’t received any votes.
Helen hasn’t received any thanks yous.
Helen doesn’t have any fans yet.
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Helen,
I’m very sorry that you have had this experience with our service. Our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Once the subscription has been cancelled, you will no longer be billed any further. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com.
Best regards,
Anna
LiveCareer