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Helena M.

Contributor Level

Total Points
84

1 Review by Helena

  • SHEIN

9/21/14

I made two orders from sheinside, and after i was already charged, and the money was already discounted, they sent me an email saying that the money WASN'T recieved. The online help service is terrible, nobody helped me and they keep saying me to wait a few days, but the transation to sheinside account was CONFIRMED in my bank account.
Terrible service, I am really angry about Sheinside, and hope they make something about this, otherwise i can say this is a robbery!

Service
Value
Shipping
Returns
Quality
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JUDY G. – SHEIN Rep

Hello,
Sorry for any inconvenience we have brought you.
In fact, we really haven't received your money. The bank said that you have a risk of pay for the money, so you haven't paid for successfully.
The bank will refund the money to you several days later.
Please don't worry.
If you have any other problem, please feel free to contact us with this email: dispute@sheinside.com
Hope you enjoy your day

Helena Has Earned 4 Votes

Helena M.'s review of SHEIN earned 4 Very Helpful votes

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