I've ordered a pair of shoes. They carry small sizes, which is hard to buy in USA. Paid with PayPal. Two weeks later get the PayPal notice about unusual activity on my account. It was accessed from unusual location. Next day, after I've changed my PayPal password, I get e-mail saying my item is out of stock. Coincidence? I've cancelled my order and I am not planning to use Banggood or any other Chinese company anymore.
Dear Helena B.,
We are sorry for your unhappy experience at banggood.com.
Could you please tell me the order number of the order you refer first?
We can do nothing for you without any order information.
You can also contact us directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team