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Heiko H.

2
Level 2 Contributor

Contributor Level

Total Points
536
2
3

6 Reviews by Heiko

Shopee.com

  • Shopee.com

“Bad sellers, very bad useless service-team”
10/23/20

Bad sellers combined with a helpless und useless service-team. They only keep you busy with ordernumber requests repeatedly! DO NOT BUY AT SHOPEE!

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  • 3.1K Views
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Shopee

  • Shopee

“No help with shopee”
10/23/20

Just time-consuming endless chats with asking multiple times the order number. HELPLESS USELESS SENSELESSNESS

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Banggood

  • Banggood

“CHEAT DELIVERY - WE DID NOT RECEIVE THE ITEM”
1/11/19

Banggood system shows up delivery! But we did not receive the goods. - SIMPLE CHEAT -. And we did not sign for any delivery!

I MISS EBAY AND AMAZON(GERMANY). NONE OF THE ASIAN INTERNET SHOPS YOU CAN TRUST! BAD EXPERIENCE

MECOOL

Mecool M8S PRO W S905W 2GB RAM 16GB ROM TV Box - EU

Order No: *******

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Katherine L. – Banggood Rep

Dear Heiko H,

Thanks for your order and we are sorry to hear that you have not received your order.

After checking, we are sorry to inform you that your order has not been Signed, it is still in transit. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country.

According to our shipping policy, all items being sold at Banggood are guaranteed to be delivered to buyers within 60 days (90/120 days for Brazil, Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa). And all orders shipped from the US, EU, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico). You can get a full refund if you have not received your items beyond this time.

We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team

Lazada SG

  • Lazada SG

“Poor customer support - poor service - not worth considering”
11/23/16

I ordered several items. Some are not in delivery time. Some got not delivered. Last item was RTS Return to sender by LAZADA.
Only automatic response - no real help or look in the case. Recommendation forget about buying there or at least pay only on delivery! Can not recommend LAZADA - cancelled my wishlists.

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Lazada

  • Lazada

“FAKE DELIVERIES BY LAZADA - SINCE THEY DELIVER WTH NINJA”
11/23/16

Again a fake delivery from Lazada - Ninja Turtles. Since they work with the cheap Ninja Turtles. I always get fake delivery dates. The reason - the poorly bad delivery service has to deliver twice - else he would not earn money. I complained already by Lazada and asked for the former delivery service (LBC). But complaining at Lazada is like the delivery service from Ninja - USELESS SENSELESS. I transfer to Shopee, Banggood and Aliexpress!

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Lazada P. – Lazada Rep

We're sorry to hear about that Heiko H. By the way, can you please provide us an order number so that we can check and explain what happened on the delivery of item? Thank you.

Everbuying.net

  • Everbuying.net

“Recommend change in Neverbuying.com”
6/14/15

Paid for two smartphones and a tablet on 1st of June 2015 - then everyday new questions about information already given. I demanded delivery. After 14 days and the recommendation to pay a new way (not paypal - where I already paid). I told them I kill the orders and want my money refunded. I ordered Paypal to get the money back, because of no delivery.
After doing all this suddenly the order gets shipped. It is the worsest company in internet bussiness tried to deal of. RECOMMEND: Keep your fingers of (N)everbuying.
Unfortunately I have to give one point.

Helpful  (4)
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Mira L. – Everbuying.net Rep

Dear Heiko,
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Regarding your order, we have sent you a solution, please check it and we will solve all the issues for you soon.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Best Regards
Everbuying Customer Service

Heiko Has Earned 16 Votes

Heiko H.'s review of Everbuying.net earned 4 Very Helpful votes

Heiko H.'s review of Lazada earned a Very Helpful vote

Heiko H.'s review of Banggood earned 7 Very Helpful votes

Heiko H.'s review of Lazada SG earned 4 Very Helpful votes

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