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I have had a lot of headaches with this company. Their size charts are off - don't believe them. Their color charts are not accurate. Their deals are good, but be careful. There is a pretty good chance that your dress will not fit or be the color you think it should be. From my experience, if you try to return it, they will give you the run-around. If you are patient, they will offer you a 25% refund. I finally got results by reporting them to my credit card company and posting a bad review on this site. Only then did they give me a full refund and told me to keep the dress. Too bad I won't ever wear it.
Tip for consumers:
If your order turns out to be the dress you see in the picture, lucky you. If not, get ready for a hassle.
Heidi S.'s review of JJ's House earned 12 Very Helpful votes
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Items were returned! Why are u emailing me saying otherwise? SCAM!
I ordered 3 dresses on the 'try before you buy' promotion and they sent me the wrong size. I...
Thank you for your sharing.
Sorry that we did not meet your expectation this time. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems.
Your satisfaction is the most important thing to us. We have contacted you and reached an agreement. We have sent you an email. Would you please confirm me back and share your new feedback?
For any issues, you may send emails to feedback@jjshouse.com with the title ”SJ + your order number + your issue”. Our Customer Service Team will handle it promptly and find the best solution for you.
Thank you for your time.
JJsHouse service team
Feedback@jjshouse com.